CW, Raleigh, NC
David was professional and friendly. He was happy to work around my busy weekend schedule, and provided great service for a reasonable price. He will definitely be my first call if any other appliances need help in my home. I highly recommend him!
NW, Raleigh, NC
David was very nice and told me there was no need to fix my washing machine as it would be too expensive. I appreciated that as he could have spent days working on it and then have to get a new one. Thanks, David!
KW, Raleigh, NC
David W. of PRN is an asset to Service Magic. He is an experienced professional with his work ethics. I would trust him with any of my appliances.
GA, Cary, NC
Came in diagnosed the problem and fixed it perfectly. Would hire this person again in a heartbeat.
LF, Cary, NC
David was very meticulous and considerate. He was very professional is all his interactions with me. He was was truly concerned that I was satisfied with his work and even took the time to explain exactly what he was doing.
Well, I have a very old Maytag washer that always performs brilliantly, but today she didn’t have any water!!! I found this company in the talking phone book and called thinking I’d make an appointment!!!! Surprised I was…….still am!…….
Pros: Gentleman and stupid me, I never got his name, how my bad, answered the phone (after hours), was in his truck and came immediately!!!! Even quite entertaining on the telephone. Fixed my poor ancient Maytag (they really NEVER die), explained the problem to me, put up with my nosy self … us old gals are nosy and protective of old appliances ….price was reasonable, fix was very quick and I was sorry to see him go ……
Cons: No cons. I got the business card in case another oldie but goodie tries to die on me and would call this company back in a heartbeat. Thank you, you were fast, efficient, courteous and professional. Hard to find that now adays in a company without being condescending … I never got that at all. Just a nice person who fixed my washer at a damn good price. Thank you!
The service was prompt and the price was competative! The technician exceeded expectation!! I will recommend this company to my family members, friends and coworkers…Great Job!!
Larry G. in Cary, NC
He called right away and surmised what he though was the problem on the phone. Then he went to two different applicance part stores so he could come with the part he assumed was broken, fixed it quickly and our fridge was all better. This was so much nicer than someone coming out – diagnosing the problem – ordering a part and coming back a week later. Our milk didn’t even have time to go bad!
a Neighbor in Cary, NC
He knows his stuff and went the extra mile.
John R. in Knightdale, NC
I was grateful that my serviceman came the same day that I called. Being my refrigerator was not functioning he made room in his busy schedual for my job. He was prompt, courtous and knew his trade well. He had me up and running within a half hour.
Jon P. in Raleigh, NC
David was very helpful and had my washer fixed within just a few minutes. I think he is excellent and would recommend him to anyone.
a Neighbor in Raleigh, NC
I would recommend PRN to a friend. The owner is the technician and he was professional throughout the diagnostic work and repair. He made me aware of the cost prior to beginning the repair work and the pricing was in line with the industry standards I had researched online prior to his arrival. Overall, good experience.
Ixchel T. in Raleigh, NC
The technician was excellent. He found the source of the problem and offered a number of afforable solutions. He was extremely professional and a pleasure to talk to.
Fulton B. in Cary, NC
Although the rep couldn’t repair our old microwave, he called back a week later and had found where we could send the circuit board to be repaired for free. I appreciate his thoughtfullness and follow through even though he had nothing to gain from the information he searched and found on his own time.